You're wasting time
If 30 minutes become 2 hours, stop
When to seek help in the joya9 App
Pause when four cues appear
Costs don't add up
Match your budget by checking bKash, Nagad, Rocket
Feeling down
If you're angry or stressed, skip playing
Using secretly
Break is needed if staying up late in Dhaka
To learn more about Newcomers guide See
Three safety tasks for players
Simple settings, quick controls
Self-exclusion
Take a break for 3 days, 7 days, or 30 days if needed, lock the account completely
This reduces pressure; undoing the decision isn't easy, so think first
Time limit
Set daily limits of 15, 30, or 60 minutes, then the app helps stop
This is very useful on busy days, especially after work when using mobile
Spending limit
Set weekly limits in advance, check with bKash or Nagad to balance
Even when using Rocket, follow the same rule; costs don't rise suddenly
Understand the risk in two minutes
Four small pictures, one clear decision
Self-exclusion screen
Choose break time with one tap
Time limit view
At the end of the day, you can clearly see how much time has
Budget tracker
Stop when you see red spending
Help panel
If you need help, you can contact directly
Free help or paid counseling
Two tasks are separate
In free help, the first conversation is usually within 24 hours—short breaks, setting limits, and a family support plan. In Dhaka, tracking with bKash, Nagad, Rocket makes costs easy to understand.
If paid counseling is needed, it runs for 35 sessions where habit, stress, and money routines are looked at together; with regular follow-up, control is easier before returning to the joya9 App.
Help, login, and contact
First step finished in 1 minute
Set limits by logging in to joya9, then check if joya9 Register information is correct if needed Help page And Contact page Open
Read more Bangladesh payment guide And Privacy policy Safe practices yield good results in the joya9 App
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